Satisfaction scale
  • Excellent
  • Good
  • OK
  • Mediocre
  • Horrible

Gloria Danovitz, Hollywood, Florida

Weekend in Havana Tour, November 2017
Satisfaction

Loved seeing all of the highlights of Havana and the music clubs. Our guide was terrific, friendly and accommodating. I was sad to see all the beautiful buildings in such disrepair, but enjoyed seeing the old cars and admire the ingenuity and resourcefulness of the Cuban people.


Rebecca Pentecost, Lexington, Illinois

Local Leaders Cuban Tour, October 2017
Satisfaction

Kind and gracious people. Their culture is loving and kind, and they great pride in their country, and being good stewards of our earth. My favorite parts were meeting people, and the organic farm. Would like more time to explore and shop in Old Havana.


Melissa Nollie, Milwaukee, Wisconsin

Weekend in Havana Tour, October 2017
Satisfaction

We loved Cuba and think a lot of Americans are missing out if they don’t visit. We felt so comfortable and safe in Cuba. The people were so friendly and it is a unique culture, we loved the music and all of the art. The hotel Capri was very nice and all of the food during the tour was excellent. Transportation and our driver were excellent as well. Our tour guide Cynthia was the best! She is so nice and knowledgeable and made everyone feel so comfortable in Cuba. My favorite part was artist Jose Fuster’s house and my husbands favorite was the Rum Museum.
No complaints or suggestions. Everything went very smoothly.


Julio Pardo, Baldwin, New York

Weekend in Havana Tour, October 2017
Satisfaction

The trip was seamless and smooth. Cuba was a beautiful place and I feel so special that I had the privilege to visit. My family and I loved Cuba. The people were proud, friendly, helpful and loving. Everyone that I met was friendly and full of life. Smiles were greeting everywhere I went and I always felt safe and comfortable. The history presentation and discussion led by the Cuban professor was enlightening.

What made the tour amazing was the people I got to share it with along with our incredible tour guide Yaelim. I can’t express enough how incredible she was. From the moment she met us at the airport to the moment she said goodbye to us at the airport I felt like we were in the care of a special person. She was so incredibly knowledgeable and constantly filled us with information. Yaelim was also personable, funny, charming and very down to earth. We were lucky to have her as our guide and she help bond us as a tour group. As long as you have our tour guide, there are no improvements needed, Yailem was fantastic in every way possible. 


Julio Pardo, Baldwin, New York

Weekend in Havana Tour, October 2017
Satisfaction

Lovely, warm and endearing people. The tour also varied in scope so we were able to in a short time get to see and know about the island, its history, its struggles and correlate that with actual places. We saw that with all its purely economic problems the people are proud and resilient. LOVED it. We were very fortunate in that I cannot imagine getting a better tour guide the one we had – Yailem Hernandez. She was absolutely the BEST. Extremely knowledgeable, personable and patient, especially when you have a group of diverse people with different needs and wants and questions. We were lucky that we had a GREAT group and again, Yailem was an ace. She is definitely a treasure and an asset to Cuba Explorer. I would be nitpicking if I made any negative comments.


Ken Ayers, Owensboro, Kentucky

Kentucky Wesleyan College Private Tour, October 2017
Satisfaction

Cuban people are extremely friendly and nice. The entire group totally enjoyed their trip it was nothing that they expected. Probably Trinidad and the Soviet Trucks in the mountains. This was my 4th trip to Cuba. The food is getting better and better you can definitely tell a difference between a state-run restaurant in a private restaurant. I definitely prefer the private restaurants.


Jonathon Neighbors, Drakesboro, Kentucky

Kentucky Wesleyan College Private Tour, October 2017
Satisfaction

It is a beautiful country with the kindest people I have ever encountered. They welcome everyone with open arms. The beauty of nature and how helpful everyone was to best provide a great experience.


Ann Kopple, Boston, Massachusetts

Western Cuba Culture Tour, October 2017
Satisfaction

The tour did not skimp on anything. I learned a lot, saw a lot, and got a good feel for Cuba and its people and culture. I definitely want to return there and I am telling my friends and family they should all pay a visit to Cuba!

My impressions were only positive. I found the Cuban people to be friendly towards Americans, and happy to see us and wanting to talk with us. They seem to find joy in living every day with what was available to them. The fabulous music brings people together too and it’s so nice to see people dancing together and just having a good time. I felt comfortable from day 1 and it lasted until I got on the plane to return to the USA. It’s interesting how they used American influences for buildings ( an art museum in Havana) and streets, even having a 5th Avenue like in NYC. I was impressed with much of what I saw, and it was nice to see there are renovations going on.

Being the first time I traveled on my own (even though I was with a tour group with four others), I was a little nervous about it. Rosa, the tour guide, upon meeting her, I felt relaxed and knew this was going to be a great week, and after meeting the four others in the group, that also reassured me. Rosa was wonderful. I found her to be extremely friendly, knowledgeable, passionate about Cuba and its people and also the USA. She was friendly, warm, funny, and had a very pleasant personality. She was always concerned that we were enjoying ourselves. I loved everything we did, the meals were wonderful, the ambiance at all the restaurants, the wait staff, and the presentation of the food, and the flavors. From drinks to appetizers, to the entrees, and desserts, everything was delicious.

I was not looking forward to the long ride to Trinidad but it ended up being enjoyable. We stopped along the way, we watched documentaries on Cuba, Rosa was constantly educating us. I loved our few days at the resort in Trinidad and always walking through the town. I found the guided tour through the museum in Havana to be wonderful. The art was beautiful, the revolutionary museum was quite a learning experience for me, and I very much enjoyed the lecture on Cuban music. Of course, my favorite was hearing Cuban musicians. I couldn’t get enough of that! I wish I had more time to go to bars that locals go to and listen to music in the evening. Next time I’m there, I plan to. I loved staying so close to the Malecón. When we returned to the hotel late afternoon, I would always go for a walk along it. I loved the scenery.


John Drolet, O'fallon, Illinois

Local Leaders Cuban Tour, October 2017
Satisfaction

Remarkable and memorable. Despite years of limited access to modern technology, everyone I met commented on great a life they had. Everyone was warm and friendly. The tour was organized with daily activities, but also plenty of time to explore on our own. Dan and Josh’s relationship’s with the people we visited and dined with made it a great trip. While Old Havana is definitely a place you have to visit, the quality of the Ambos Mundos hotel and conditions around there were somewhat doleful. It did, however, set the bar low, so the time in Nogales and Hotel Nacional was terrific.


James Sabella, Far Hills, New Jersey

Weekend in Havana Tour, October 2017
Satisfaction

People were very friendly. They were also realistic about what was good and what is not so good in Cuba. The architecture is wonderful it due to lack of funds unfortunately many buildings are very run down. Food was excellent. Our guide was great. Very knowledgeable and her English is excellent. We got to see a wide variety of cultural aspects of Cuba. There were no problems on this tour.


Joe Pashea, Collinsville, Illinois

Kentucky Wesleyan College Private Tour, October 2017
Satisfaction

Cuba is a beautiful country that has a vibrant culture. Everyone was super nice. Havana was the best part of the tour, I could have stayed in Havana the entire trip. The food was excellent, and I would have loved to visit more restaurants. Furthermore, this trip and the tour just scratched the surface of what Havana has to offer. I would love to go back and tour Havana much more in-depth.


Thomas Walters, Port Orange, Florida

Western Cuba Culture Tour, October 2017
Satisfaction

We really enjoyed seeing the people and their culture. Everyone was nice and very helpful.
We got see a lot of places. Our tour guide Laura was great. She is a gem to your organization. Jose our driver was very nice and really knew his way around.


John Hegel, Rockton, Illinois

John Hegel Private Tour, October 2017
Satisfaction

Our Trip was very interesting. The people were all very friendly. Our tour guide Gretel was outstanding. We really enjoyed the variety between the different places that we visited.


Linda Brandt, Safety Harbor, Florida

Western Cuba Culture Tour, October 2017
Satisfaction

Most people in Cuba were warm and welcoming. I liked being able to leaving the city and see the rain forest, the eco-community, and the organic farm – definite highlights. I enjoyed the meals in intimate spaces and especially when it was outdoors. The best part, however, was our tour guide. Mandy was polite, patient, and professional. Our bus driver, Alberto, was also the best. I always felt safe on the road.


Sandra Kossacoff, Malibu, California

Sandra Kossacoff Private Tour, October 2017
Satisfaction

We greatly enjoyed learning about Cuba, its people and their culture. A very good experience overall. Thank you also for arranging for room upgrades at the hotels. Our guide Rosa Maria (Rosy) was terrific! Loved walking around in Old Havana, the Buena Vista Social Club show, Trinidad, and the paladares.